1. Introduction
By using this website, you agree to the collection and use of information as described in this policy.
2. Information We Collect
Information you provide directly
- Name
- Email address
- Phone number
- Company name
- Any details you share through our inquiry or contact form
Information collected automatically
- IP address, browser type, and device information
- Pages visited, time spent on site, and referring website
- Cookies and similar tracking technologies described in Section 6
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes for our services
- Communicate with you about projects, proposals, and updates
- Improve our website and understand how visitors use it
- Run and measure the performance of our advertising campaigns
- Comply with legal obligations
We do not sell your personal information to third parties.
4. How We Store and Protect Your Information
Information submitted through our website is stored securely and is accessible only to authorized TGN Digital team members who need it to respond to your inquiry or manage your project, such as our sales lead.
We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Services
We use the following third-party tools to operate and improve our website:
- Google Analytics (GA4) — to understand website traffic and visitor behavior
- Meta Pixel — to measure and improve the performance of our Facebook and Instagram advertising
- Email or CRM tools, when applicable — to manage and respond to inquiries
These third parties may collect information under their own privacy policies. We encourage you to review their policies for more detail.
7. Your Rights
You have the right to:
- Ask what personal information we hold about you
- Request that we correct or update your information
- Request that we delete your information from our records
To make a request, contact us at info@tgndigital.vn.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, respond to inquiries, or comply with legal requirements.
9. Children's Privacy
Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the site after changes are posted means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact TGN Digital at info@tgndigital.vn in Da Nang, Vietnam.